Shipping Policies
Delivery Zones
We currently deliver throughout France as well as to some European countries.
Processing Times
All orders are processed within 1 to 2 business days (excluding weekends and public holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.
Estimated Delivery Times
- 🇫🇷 France: 5 to 8 business days
- 🇪🇺 Europe: 7 to 12 business days
Delivery times may vary during periods of high demand.
Delivery Fees
- Standard delivery: Free in France
- International delivery: Fees are calculated at the payment stage.
Order Tracking
Upon dispatch, you will be provided with a tracking number to track your package in real time.
Possible Delays
Pet Safe cannot be held responsible for delays related to:
- To the postal services
- At customs checks
- During peak periods
Contact
For any questions regarding your delivery, please contact us at:
📧 oshershopify13@gmail.com
Our customer service team will respond within 24 to 48 hours.